FAQ
Get the Answers You Need: Our Frequently Asked Questions (FAQ) Page
Q: Can not checkout
A: Use Crome Browser
Q: can i order products with shipping to Israel ?
A: Yes You can
Q: If I buy alcohol (Rum) from you, do you ship it from Iceland? Im curious because taxes for alcohol import is expensive in Sweden
A: Alcohol orders can not be shipped to Sweden
Q: Hi! I am wondering if this price is US dollar? What is the shipping time?
A: You can change the currency in the left top corner of the front page
A: Shipping time is 5-15 days airmail or E-Parcel and 2-4 days with DHL
A: Shipping time delays like due to the Corona Virus can be up to 35 days
Q: How much does it cost to ship to Norway?
A: From 20 Euros, best way to see the total is to login in go to checkout and there you will see the total with shipping and without VAT (tax) all prices are shown online with the Icelandic VAT.
Q: Is shipping to Germany possible?
A: YES no problem
Q: What countries do you ship to?
A: Most countries or all that are open from Iceland, best way is to login, go to checkout and if you see shipping prices then you are in luck, if not please e-mail us info@nammi.is and we will look into it
(we love customers and we like to get more of them from all over the world)
Q: Do you ship to the Netherlands
A: Only in airmail, DHL is closed
Q: Do you ship to Australia....
A: Yes we do, far away and expencive but yes no problem at all.
Q: can I order meat to the UK
A: No sorry UK is closed, we update our list regularly, our list is here: https://nammi.is/food-restrictions
Q: I was wondering how I can track this shipment
A: yes we send in e-mail tracking number as soon as your order is processing, then again when we ship and fulfil your order, please look for e-mails from info@nammi.is can be in junk or spam folders if you cant find them
Q: Can not order
A: Best is to start here: https://nammi.is/customer/account/create/
Q: When will my order be delivered
A: Shipping time is 5-15 working days airmail and 2-5 days with DHL
A: Shipping time delays like due to the Corona Virus, big SALE days or holidays can be up to 35 days
Q: How much is shipping to the U.K.? And would I have to pay customs?
A: From 20 EUROS, yes you need to pay custom fee as you do not pay any VAT here in Iceland, gift orders can go through but you need to ask your postoffice or custom office if there is some rules about gifts.
A: Gift orders are when the Billing address is not the same as the Shipping address
Q: Do you ship to Canada. What size order make the shipping cost reasonable?
A: Yes we do in airmail, DHL is closed, lowest cost is for orders up to 2 kg. so please try to add more until you see the price changes
Q: Hello, just checking on shipping to the US
A: US is open, both airmail and DHL express but sorry no meat at the moment
Q: Hello! I see you ship around the world so I assume then you can ship within Iceland, too?
A: Yes we do, just change shipping address to any address within Iceland, no alcohol allowed in orders within Iceland
A: If you do not have Icelandic address and you like to pick the order up at our place us
nammi.is, Borgahella 3, 221 Hafnarfjordur
Q: Can I order Hot Dogs to the US
A: No sorry Closed at the moment
A: We do offer promotional codes from time to time to our customers. The best way to get promotional codes is to sign up to our newsletter, we’ll for sure send out a post about any offers.
Food Restrictions - Closed Countries
All countries closed for meat, hot dogs and salmon
Food Restrictions - Closed Countries
Canada - Smoked food like lamb meat and salmon not allowed / DHL closed
France - Smoked food like lamb meat and salmon not allowed / DHL closed
Germany - Smoked food like lamb meat and salmon allowed in small orders
Spain - Smoked food like lamb meat and salmon not allowed
Portugal - Smoked food like lamb meat and salmon not allowed
Denmark - Smoked food like lamb meat and salmon not allowed
Italy - Smoked food like lamb meat and salmon not allowed
Asia - Smoked food like lamb meat and salmon not allowed
Norway - Closed
Sweden - Closed
Netherlands - Closed for all items in express
USA - Closed
Smoked items are like sausage, lamb meat, hot dogs, salmon and trout.
We do not allow order to countries that takes more than 2-3 days in delivery as the foot items can not be for long in store temperature.
All meat items are shipped out frozen to keep then save for longer time
Other countries are also closed but this can change and we will update this page weekly