FAQ

Get the Answers You Need: Our Frequently Asked Questions (FAQ) Page

Shipping Inquiries

Food inquiries

All countries closed for meat, & hot dogs:

Canada - Smoked food like lamb meat and salmon not allowed / DHL closed

France - Smoked food like lamb meat and salmon not allowed / DHL closed

UK - Smoked food like lamb meat and salmon not allowed / DHL Closed

Germany - Smoked food like lamb meat and salmon allowed in small orders

Spain - Smoked food like lamb meat and salmon not allowed

Portugal - Smoked food like lamb meat and salmon not allowed

Denmark - Smoked food like lamb meat and salmon not allowed

Italy - Closed for all items

Asia - Smoked food like lamb meat and salmon not allowed

Norway - Smoked food like lamb meat and salmon not allowed

Sweden - Smoked food like lamb meat and salmon not allowed

Netherlands - Closed for all items in express

USA - Closed Smoked items are like sausage, lamb meat, hot dogs but salmon and trout are allowed.

All meat & fish items are shipped out frozen to keep then save for longer time Other countries are also closed but this can change and we will update this page weekly

Troubleshooting

FAQ

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Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h