Privacy and Cookie Policy

nammi.is is owned and operated by SG veitingar ehf. - Iceland, we want to make your experience online satisfying and safe. 

We are regulary updating our privacy policy to reflect changes we’ve made to strengthen your privacy rights. This is part of our ongoing commitment to be transparent about how we use your data and keep it safe. We have included changes to address the new standards introduced by the European data protection law known as the General Data Protection Regulation (GDPR).

 

 

 

This file is last modified on May 25, 2018 9:51:27 PM.

GDPR AND HOW WE MANAGE YOUR PERSONAL INFORMATION

We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services (newsletters), provide you customer service By e-mail or phonecall), provide you with personalized online marketing ( we follow you while you visit, to show you later what you liked and did look at), and to detect, prevent, mitigate and investigate fraudulent or illegal activities. (like telling you to change your password regulary)

INFORMATION Nammi.is GATHERS AND TRACKS

Nammi.is gathers information about users with help from Google Analystics and when Customers login and create an account.  These are voluntary submissions to receive our electronic newsletters. nammi.is gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience. 

Electronic newsletters (Dispatches)

We will offer a electronic newsletter to users. Nammi.is gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration and unscripe in your account at nammi.is

 

Electronic newsletters (Dispatches)

 

Credit card payment are not saved, we do not keep any payment information in store, all Card Payment are redirected over to www.korta.is (Icelandic Credit Card Company)

E-mail transmissions from nammi.is 

E-mail and attachments sent by nammi.is employees may contain confidential and privileged information and is only intended for the person or entity to which it is addressed. If you have by coincidence, mistake or without authorisation received an e-mail and its attachments, we request that you uphold strict confidentiality and make no use of the content in any way, and notify us immediately that you have received them in error.

USE OF INFORMATION

Nammi.is uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users. As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

SHARING OF THE INFORMATION

Nammi.is uses the above-described information to tailor our content to suit your needs. Your email address will not be disclosed to any third party. Instructions for removal from these mailings are included in each individual email message that is sent to you.

SECURITY

Nammi.is operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Nammi.is . If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what informationwe collect, how we use it, and under what circumstances we disclose it.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include: Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users. 

GENERAL

SG Veitingar ehf. / nammi.is reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone.

PRODUCT DELIVERY
All orders are processed the next working day. If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with Íslandspóstur or DHL and their delivery, transportation and insurance terms apply to the delivery. SG Veitingar ehf. / nammi.is is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from Íslandspóstur or DHL to the buyer.

CANCELLATION RIGHT / RIGHT TO RETURN AND REFUND
The buyer has 60 days to cancel a purchase, as long as he has not used the product and the product is returned in unopened packages and in good order. If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delived to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. Delivery charges are not refunded. Please contact SG Veitingar ehf. / nammi.is for questions.

PRICE
Please notice that the price on the internet can change without notice as the rate changes daily.

TAXES AND FEES
All prices on the website are shown first on the site without VAT but in checkout both with and without VAT (VAT is on all orders delivered within Iceland)

CONFIDENTIALITY
The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.

DELETE MY ACCOUNT
Just contact us by replying to any e-mail we have sent you, just add DELETE MY ACCOUNT in the SUBJECT box.  Within one working day your account and all of your information will be deleted, no qustions asked.

The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.

RETURN POLICY

How can I see the total shipping cost

European & International delivery charges and regulations will be quoted at checkout. Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.

Delivery Time & Late Delivery

Delivery times vary for each product ordered according to the requested delivery method. Information is included during the checkout process, where you can select from the several available shipping methods. We deliver product(s) worldwide, but customers are liable for all delivery and import charges into destination country. If the scheduled delivery time has passed and you have yet to receive your product(s), or you have any other delivery related questions, please send us an e-mail at: info (at) nammi.is

Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery.

Non-Returnable Items

We cannot accept return of perishable goods, including ice cream, food, meat, fish, Skyr, dairy products, bread and items that have a very limited expiry date.  

Return, Refund & Lost Orders

Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Furthermore, we cannot accept the return of perishable goods, including ice cream, food, bread and items that have a very limited expiry date.  You can return order within 60 days from delivery without any explanacion.

Refund will be placed as soon as we get the parcel back.

Lost Orders are not an issue, if your order is lost we will track it with help from the Icelandic Post office or DHL.

Lost orders will be replaced with a new order, tracking number will be e-mailed after the new parcel have been shipped out

Return address

nammi.is

Haaleitisbraut 58-60

108 Reykjavik

Iceland

note to ship the returned items with tracking number 

 

TERMS & CONDITIONS OF USE

Legal Notice

Please read the following Terms and Conditions of Use Notice (this "Legal Notice") carefully. By viewing or otherwise using this Website, you agree to the terms and conditions as stipulated within this Legal Notice.

This Notice may be changed in the future without further notice. This Notice applies exclusively to your access to, use of this Website and does not alter in any way the terms or conditions of any other agreement you may have with Nammi.is for products and services. 

SG Veitingar ehf / nammi.is reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone.

  1. Product Delivery - Returns
  2. Product Damaged During Transport and Delivery
  3. Privacy Policy
  4. Copyright and Trademarks
  5. Disclaimer
  6. Limitation of Liability
  7. Governing Law and Jurisdiction


The Nammi.is terms and conditions above were validated
in January 2000.

1. Product Delivery - Returns

Delivery times vary for each product ordered according to the requested delivery method. Information is included during the checkout process, where you can select from the several available shipping methods. We deliver product(s) worldwide, but customers are liable for all delivery and import charges into your country.

If the scheduled delivery time has passed and you have yet to receive your product(s), or you have any other delivery related questions, please send us an e-mail at: info (at) nammi.is

Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Furthermore, we cannot accept the return of perishable goods, including ice cream, food, bread and items that have a very limited expiry date. 

Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery.

Nammi.is is not responsible for any damage or loss of products or services that may occur in transport, i.e. from the time the product(s) are initially shipped, until you receive them. We advise all  customers to insure product(s) in transport.


2. Products Damaged During Transport and Delivery

All shipped easter eggs are liable to break during transportation. For this reason nammi.is takes to no responsibility for breakages.

3. Cancellation right / right to return and refund

The buyer has 60 days to cancel a purchase, as long as he has not used the product and the product is returned in unopened packages and in good order. If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delived to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. Delivery charges are not refunded. Please contact SG Veitingar ehf / nammi.is for questions.

4. Privacy Policy

Personal information that we collect from you with respect to Nammi.is will be treated according to the current legislation in force. You agree to allow us to use your information internally for marketing purposes, but more importantly to improve our service. We use this information for among other things, to ensure that we meet your requirements, to authorize your purchases with us, and to notify you about special offers and other operational issues that you may be interested in. We reserve the right to use this information with our partners in order to expand and enhance our products and services. However, we will not give away the information that you provide to third parties. You can request to see the information that we have on you. If you determine that the information that we have on you is incorrect or unsatisfactory, you have the right to request that the information is corrected or deleted at no cost to you.

5. Copyrights and Trademarks

All Website materials, including without limitation, the Nammi.is logo, design, text, graphics, other files, and the selection and arrangement thereof are all rights of Nammi.is. You may electronically copy and print to hard copy portions of this Website for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in this Website, including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance-without the prior written permission of Nammi.is is strictly prohibited.  Use of Photos is strictly prohibited and any such use will be charged ISK 50.000,00 per month per photo. 

 

6. Disclaimer

This website and the materials in this website are provided on an "as is" basis, without warranties of any kind, either express or implied. Nammi.is disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nammi.is does not represent or warrant that materials on this website are accurate, complete, reliable, current, or error-free. Nammi.is does not represent or warrant that this website or its server(s) are free of viruses or other harmful components.

7. Limitation of Liability

In no event shall Nammi.is be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including, but not limited to, negligence), or otherwise, arising out of or in any way connected with the use of this website or the materials contained on, or accessed through, this website.

If you have any questions about this legal notice, the practices of this site, or your dealings with this Web site, please send us an e-mail at: info (at) nammi.is 

8. Price

Please notice that the price on the internet can change without notice.

9. Taxes and fees

All prices on the website are both including VAT and without and invoices are issued with and without VAT

10. Governing Law and Jurisdiction

Any conflict arising out of this agreement shall be resolved before the district court of Reykjavik, Iceland. The agreement shall be interpreted, construed and enforced in accordance with Icelandic law exclusively.

SHIPPING

Note! You can see estimated shipping cost after adding idems to your cart, then press "Shipping Estimator"

Canada, the Netherlands, Spain, Italy and Portugal is closed for Food deliveries (Hot Dogs, Bread, Meat, Salmon)

Shipping within Iceland

1. Airmail / Ground mail and Envelope mail

2. Nammi.is Same Day Home Delivery or direct to your Hotel.

3. Store Pick up (nammi.is Smáralind) Shopping Mall Kópavogur

Shipping Worldwide Registered

1. Airmail (( takes 3-12 working days) but custom can delay the delivery)

2. Groundmail / Seamail (( takes 2-8 weeks) but custom can delay the delivery)

3. Express servises ((We use DHL, FedEx & UPS) takes 1-7 working days, but custom can delay the delivery)

Shipping Worldwide without any insurance, order not Registered

1. Envelope (weight under 2 kg in europe and under 500 grams in the rest of the world)  No tracking number & no insurance.  Lowest shipping prices from Iceland.

2. Registered Envelope airmail same as above but it has tracking number.

Store Pickup

1. Are you staying in Iceland pick up your order at our store in Háaleitisbraut 58-60, late opening hours available (23:30)

2. Is someone coming to visit you, order and we will make the order ready for your friend to pickup at our store in Háaleitisbraut 58-60


  1. Product Delivery - Returns
  2. Product Damaged During Transport and Delivery
  3. Privacy Policy
  4. Copyright and Trademarks
  5. Disclaimer
  6. Limitation of Liability
  7. Governing Law and Jurisdiction

The Nammi.is terms and conditions above were validated in January 2000.

1. Product Delivery - Returns

European & International delivery charges and regulations will be quoted at checkout. Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.

Delivery times vary for each product ordered according to the requested delivery method. Information is included during the checkout process, where you can select from the several available shipping methods. We deliver product(s) worldwide, but customers are liable for all delivery and import charges into your country. If the scheduled delivery time has passed and you have yet to receive your product(s), or you have any other delivery related questions, please send us an e-mail at: info (at) nammi.is Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Furthermore, we cannot accept the return of perishable goods, including ice cream, food, bread and items that have a very limited expiry date. Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery. Nammi.is is not responsible for any damage or loss of products or services that may occur in transport, i.e. from the time the product(s) are initially shipped, until you receive them. We advise all customers to insure product(s) in transport.

2. Products Damaged

During Transport and Delivery All shipped easter eggs are liable to break during transportation. For this reason nammi.is takes to no responsibility for breakages.

3. Privacy Policy

Personal information that we collect from you with respect to Nammi.is will be treated according to the current legislation in force. You agree to allow us to use your information internally for marketing purposes, but more importantly to improve our service. We use this information for among other things, to ensure that we meet your requirements, to authorize your purchases with us, and to notify you about special offers and other operational issues that you may be interested in. We reserve the right to use this information with our partners in order to expand and enhance our products and services. However, we will not give away the information that you provide to third parties. You can request to see the information that we have on you. If you determine that the information that we have on you is incorrect or unsatisfactory, you have the right to request that the information is corrected or deleted at no cost to you.

4. Copyrights & Trademarks

All Website materials, including without limitation, the Nammi.is logo, design, text, graphics, other files, and the selection and arrangement thereof are all rights of Nammi.is. You may electronically copy and print to hard copy portions of this Website for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in this Website, including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance-without the prior written permission of Nammi.is is strictly prohibited.

5. Disclaimer

This website and the materials in this website are provided on an "as is" basis, without warranties of any kind, either express or implied. Nammi.is disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nammi.is does not represent or warrant that materials on this website are accurate, complete, reliable, current, or error-free. Nammi.is does not represent or warrant that this website or its server(s) are free of viruses or other harmful components.

6. Limitation of Liability

In no event shall Nammi.is be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including, but not limited to, negligence), or otherwise, arising out of or in any way connected with the use of this website or the materials contained on, or accessed through, this website. If you have any questions about this legal notice, the practices of this site, or your dealings with this Web site, please send us an e-mail at: sofus (at) nammi.is

7. Governing Law & Jurisdiction

Any conflict arising out of this agreement shall be resolved before the district court of Reykjavik, Iceland. The agreement shall be interpreted, construed and enforced in accordance with Icelandic law exclusively.

8. Icelandic Tax / VAT

Icelandic tax / VAT is 11% on food items and 24% on all other items, tax will be charged if order is delivered in Iceland, all exports are without VAT but alcohol taxes are always charged accordance with Icelandic law.

 

Nammi.is
SG Veitingar ehf
kt. 410693-2599
Haaleitisbraut 58-60
108 Reykjavík
Iceland

tel: +354 5885577

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