Shipping & Return
INCURANCE WITH SHIPPING PROTECTION
Automatically we will add Shipping insurance to your cart, you can remove it but we recount that you will take it
Consider adding insurance to your order; it's a valuable addition worth considering.
When order has not been delivered after 30 days and tracking not showing any movement please email us with the details below
1. Ask for new parcel or refund
2. Tracking number
3. Order number
4. Small text about why you like new order or refund
SPECIAL INFORMATION
At the moment all countries are closed for meat, DHL is not allowing any meat items. We are working on this with the Icelandic Foreign Affairs office.
SHIPPING FROM ICELAND
We ship worldwide
1. Pósturinn - Letter packet abroad small parcels up to 2 kg
2. Pósturinn - International parcel Interconnect. Registered shipment and traceable.
SHIPPING WITHIN ICELAND
1. Pósturinn - Letter packet abroad small parcels up to 2 kg
2. Pósturinn - International parcel Interconnect. Registered shipment and traceable.
2. Dropp
3. Nammi.is Same Day Home Delivery or direct to your Hotel.
4. Store Pick up (nammi.is (call us first, Borgahella 3, 222 Hafnarfjordur)
Store Pickup
1. If you're in Iceland, feel free to pick up your order at either of our stores – please call ahead. You can find us at Borgahella 3, 221 Hafnarfjordur or Isbudin Gardabae, Litlatuni 3, 210 Gardabaer. We also offer late opening hours until 23:30.
2. If you're expecting a visitor, place an order, and we'll ensure it's prepared for your friend to pick up at our store.
The Nammi.is terms and conditions above were validated in January 2000.
1. PRODUCT DELIVERY - RETURNS
European & International delivery charges and regulations will be quoted at checkout. Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.
Delivery times vary for each product ordered according to the requested delivery method. Information is included during the checkout process, where you can select from the several available shipping methods. We deliver product(s) worldwide, but customers are liable for all delivery and import charges into your country.
If the scheduled delivery time has passed and you have yet to receive your product(s), or you have any other delivery related questions, please send us an e-mail at: info (at) nammi.is Any returns are the sole responsibility of the customer returning the goods, including cost of shipment. Furthermore, we cannot accept the return of perishable goods, including ice cream, food, bread and items that have a very limited expiry date. Once your items have been dispatched, we have no control over the postal service and we cannot accept any liability for late delivery. Nammi.is is not responsible for any damage or loss of products or services that may occur in transport, i.e. from the time the product(s) are initially shipped, until you receive them. We advise all customers to insure product(s) in transport.
2. PRODUCTS DAMAGED
During Transport and Delivery All shipped easter eggs are liable to break during transportation. For this reason nammi.is takes to no responsibility for breakages.
Consider adding insurance to your order; it's a valuable addition worth considering.
3. TAXES & EXTRA FEE'S
Customers are liable for all delivery and import charges into your country. Like VAT, alcohol taxes or any extra charges from the transporter or your local tax office.
How to return
Use your Local Post Office
- Return through your local post office
- Add your invoise with the parcel, mark it as returned goods, note that this is not pre-paid you will need to pay for the return
Our address:
Nammi.is
Borgahella 3
221 Hafnarfjordur
Iceland
